When we tell people we're running a third party fulfillment logistics company (3pl), they inevitably ask "Oh, like Amazon?" But that's the equivalent of asking someone who just opened their own deli "Oh, like Subway?"
While both small and large 3PL providers have their own advantages and disadvantages, there are some key reasons why using a small 3PL provider like HQ Fulfillment Logistics may be better than using a large company like Amazon Fulfillment.
Small 3PL providers like HQ can offer a more personalized and tailored service to their clients. They have the flexibility to customize their processes and services to meet the specific needs of each client. In contrast, large companies like Amazon Fulfillment may have a more standardized approach to logistics and fulfillment.
Small 3PL providers typically have a closer relationship with their clients, which can lead to better communication and more responsive customer service. Clients can often communicate directly with the team responsible for their account, rather than going through multiple layers of bureaucracy as they might with a larger company.
Small 3PL providers may have lower minimum order volumes, making them a better fit for small businesses or startups that are just starting out. Large companies like Amazon Fulfillment may have higher minimums or strict requirements that can make it difficult for smaller businesses to work with them.
Small 3PL providers may have lower overhead costs than larger companies, which can translate into lower costs for their clients. Small 3PL providers may also be more willing to negotiate on pricing or offer more competitive rates to win and retain business.
Small 3PL providers may be more willing to work with clients on a flexible or short-term basis, whereas larger companies may require longer-term contracts or have stricter terms and conditions.
There are compelling reasons to consider using a small 3PL provider. HQ Fulfillment Logistics can offer a more personalized service, direct communication, lower minimums, lower costs, and more flexible contracts. It's important for each business to evaluate their own needs and priorities when choosing a 3PL provider and select the option that best fits their specific situation.